For general inquiries please call our main line at 617.502.1700 or email info@crihealth.org
Contacting our Teams
Email Us Securely
Email us SecurelyHDAP Team
Contact HDAPComprehensive Health Insurance Initiative
Contact CHIIBRIDGE Team
Contact BRIDGETuberculosis Drug Assistance Program
Contact TDAPResearch Team
Contact ResearchHouses of Correction Program
Contact HOCPrEPDAP
Contact PrEP TeamnPEP Team
PEP TeamDevelopment and Communications
Contact usGeneral Contact Information
Contact usHIV Drug Resistance Testing
Contact usAny personal identifiying information or applications should be sent through our secure portal
To submit client applications, forms or information via email, please use our secure email system
How to send information securely
HIV Drug Assistance Program
For URGENT HDAP coverage requests, please contact HDAP at 617.502.1700.
- HDAP Phone: 617.502.1700
- Toll free: 800.228.2714
- HDAP Fax: 617.502.1703
- Please include a cover sheet with any documents you fax.
- HDAP Email: HDAP@crihealth.org
- This email is for general HDAP communications please send any sensitive information via our secure portal.
- Mail completed and signed applications with all supporting documentation to:
Community Resource Initiative
Attn: HDAP
The Schrafft’s City Center
529 Main Street, Suite 301
Boston, MA 02129
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- For HDAP specific claims or pharmacy billing questions please contact the HDAP billing team
- Phone: 617.502.1700 (ask to speak to HDAP billing)
- Email: billing@crihealth.org
- For HDAP specific claims or pharmacy billing questions please contact the HDAP billing team
Tuberculosis Drug Assistance Program
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- Phone: 617.502.1700 x2
- Program Lead Contact- Brittany Morgan
- Phone: 617.502.1758
- Email: bmorgan@crihealth.org
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Houses of Correction Program
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- Phone: 617.502.1723
- Email: jails@crihealth.org
- Program Lead Contact- Maya Eeson
- Phone: 617.502.1723
- Email: meeson@crihealth.org
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Comprehensive Health Insurance Initiative (CHII) Team
For questions about CHII or other insurance questions
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- Phone: 617.502.1700 (press option #1 and then #3)
- Toll free: 800.228.2714
- Phone: 617.502.1700 (press option #1 and then #3)
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- CHII email: chii@crihealth.org
- This email is for general CHII communications; please send any sensitive information via our secure portal.
- CHII email: chii@crihealth.org
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BRIDGE Team
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- To send any applications or supporting documentation via email please send through our secure email portal
- BRIDGE Phone: 617.502.1700 (press option #1 and then #5)
- Toll free: 800.228.2714 (press option #1 and then #5)
- BRIDGE Email: BRIDGEteam@crihealth.org
- This email is for general BRIDGE communications please send any sensitive information via our secure portal.
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PrEP Drug Assistance Program
Please contact PrEPDAP staff at:
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- PrEPDAP Phone: 617.502.1700 & select option 4
- PrEPDAP Fax: 617.502.1701
- PrEPDAP General Email: prepdap@crihealth.org
- To send any applications or supporting documentation via email please send through our secure email portal
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nPEP Program
For URGENT nPEP access, please contact nPEP program staff
For individuals requiring urgent access to nPEP after 6pm and on weekends and holiday, please call 617.502.1700 and select option #6 to leave a message for on-call CRI staff. Please be sure to leave a legible call back number for the staff to contact you at. If you have not been contacted within an hour, please call back and leave your call back number again.
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- Biomedical Prevention Program Manager-Katt Baker
- phone: 617-502-1767
- email: kbaker@crihealth.org
- PrEPDAP/nPEP Program Specialist Chris Cook
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- phone 617-502-1749
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- Biomedical Prevention Program Manager-Katt Baker
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- nPEP Fax: 617.502.1701
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Research
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- Research Phone: 617.502.1707
- Research Fax: 617.502.1702
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Research Team
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- Amy Colson, MD, MPH – Research Director
- Email: acolson@crihealth.org
- Karen A. McLaughlin, CCRC – Research Coordinator
- Email: kmclaughlin@crihealth.org
- Roberta Bauer-Regulatory Specialist
- Email: rbauer@crihealth.org
- Amy Colson, MD, MPH – Research Director
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Development and Communications
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- Brittney Toth – Communications and Development Manager
- Phone: 617.502.1726
- Email: btoth@crihealth.org
- Brittney Toth – Communications and Development Manager
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General Information
For general information or questions
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- Email: info@crihealth.org
- Phone: 617.502.1700
- Toll free: 800.228.2714
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HIV Drug Resistance Testing
For more information or to enroll in the HIV Drug Resistance Assay Reimbursement program, interested healthcare sites should contact:
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- Hellen Gikaria, HDAP Senior Program Manager
- Phone: 617.502.1731
- Email: hgikaria@crihealth.org
- OR call AccessHealth MA’s main number at 617.502.1700
- Hellen Gikaria, HDAP Senior Program Manager
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Secure Email Instructions:
To submit any client applications, forms or information via email, please use our secure email system:
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- Log into our secure email portal here: https://web1.zixmail.net/s/login?b=crine.
- If you have never logged in before, you will be prompted to set up an account.
- To enable and set-up Multi-Factor Authentication (MFA) for your account, please follow the instructions in this guide: How to Register a Device for MFA in the Zix Secure Email Portal
- Follow the instructions here to send an email to the appropriate CRI team. http://www.uapguide.com/community-research-initiative-of-new-englandhdap/customer/introduction.
- Be sure to select the appropriate program you are trying to reach from the drop-down menu.
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Important Information about secure emails
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- Our secure emails use ‘crine.notification@zixmessagecenter.com’ as a domain. Please be sure to ALLOW this address as a trusted contact or check your spam folder for this address.
- For secure portal technical support (password resets, lock outs, etc.) please contact ZixCorp Support
- Phone: 888.576.4949
- Email: support@zixcorp.com.
- Replying to a secure email sent from Community Resource Initative will take you directly to our secure email portal.
Contact Form
Please ONLY submit general questions for our teams through this form. Any applications, forms, personal identifying information should be submitted through our secure email portal.